Monday, October 3, 2016

8 Things You Should Be Doing to Earn Your Next Promotion

Today was my first day back at work!  Leaving my baby at home for 8 hours was possibly the hardest thing I've had to do as a parent so far, but I know it will be nice to be back in the office. 
I haven't shared a whole lot about what I do here on the blog, and I always say there is no time like the present!

I started working for a Business Process Outsourcing (BPO) company in June of 2015.  I had just moved back from Las Vegas and I was wanting a summer job to keep me busy and put some money in my pocket.  I never expected I would still be there over a year later, but I ended up working really hard and getting promoted very quickly. Within a few weeks I was placed on a tier 2 team and training other representatives.  Shortly after that, I became the trainer and as the company has grown, so has my position.  I owe each promotion I've gotten to each of these secrets to success below.

8 Things you should be doing to earn your next promotion

1// Dressing to impress.

My grandma told me when I was younger that you should always dress for the job you want, not for the job you have.  I really don't even know why she told me that.  I didn't get my first job till after she passed away.  But let me tell you, she was right.  Dressing professionally even when you don't HAVE to will get you noticed.  I know of employees who were promoted based on the fact that they always looked the part. 
 Dress one grade fancier than you're required.  If you wear a uniform make sure every hair is in place, you're clean shaven, and you don't look like you just rolled out of bed.  Use an iron and for the love of all that is working, brush your teeth.  

2// Showing your worth

Employers want to see that you're valuable.  They want to be able to put you in a position and see that you can excel no matter where they place you.  When you're given the opportunity to give input, do so.  If you have a chance to make a suggestion or affect change, don't wait to be asked! Showing that you're valuable is extremely important to earning your next promotion.

 Always do your best work.  Even if you're doing something extremely easy and below your skill level.  If you're given a task that requires a more efficient process, implement it and share your results when you're finished.  The proof will be in the work you produce. 

3// Going the extra mile

Doing the bare minimum is never going to get you noticed.  In fact, it will make you invisible. Aiming for exceptional is what will get you noticed.  Set yourself apart from other employees by impressing a client or customer with your customer care skills, your knowledge, or your efficiency. 
Take any and all chances to participate in work activities.  This shows a sense of community in the work place which is important for supervising and management.  If you're working with a client or a customer, do your very best to ensure they have the best possible experience.  Who knows, they may even leave you a positive review!

4//  Showing up

Showing up to work is half the battle.  It's important that you're there when you're scheduled.  If your attendance is poor or you frequently request time off, you'll look as if work is not a priority and you won't be there to handle more responsibility.

5// Showing your willingness to learn

Being teachable is very important.  You may think you know everything there is to know about your job, but there is always more you can learn.  

6// Being kind and sociable

Being in management or supervising a team is very different than being a team member.  Of course you still need to able to do the tasks you ask of your team, but there is more to it than that.  You should be a trusted resource for your colleagues.  Employers like to see that you can interact with other well and build rapport. 

7// Following the rules

This is a no brainer, however, if you're an overachiever, this may be harder than you think.  For example, if you're policy is that each department handles different aspects of a customer's experience then you should only provide them with what you are permitted to provide.  If they need something another department should do, allow them to do so.  Breaking rules, even if it's to help a customer, is not going to be received well. 

8//  Being a team player 

This can have a lot of different meanings.  To me, being a team player is mostly about being observant and listening to others.  Recognizing that team work makes the dream work is an important part of being a valuable employee.  
I'll leave you with a bonus tip for earning your next promotion: 
Always take a chance.  If your employer posts a listing that you're interested in, apply.  They can't promote you if they don't know who you are!  I work for a smaller company where everyone knows everyone.  I didn't need an interview to get my job, but you probably will! And if at first you don't succeed, keep on trying! It's so important not to give up.  The more your boss sees you in the interview chair, the more likely you are to earn a promotion.  


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